Unedited feedback from the people running sites on our hardware
We moved three client sites across on a Friday afternoon and not one of them blinked. Page loads dropped by roughly half, and the migration team did the DNS cutover for us at midnight so nobody noticed.
What sold me was the support desk. Real engineers, no scripted replies, and they stayed on a database issue with us until two in the morning. That is rare at this price point.
I run about a dozen WordPress installs on one plan. The one-click installer saves me an afternoon a month and the nightly backups have already rescued me from one very bad plugin update.
Dedicated hardware was specced exactly as we asked, including the extra NICs. Provisioning took a day longer than quoted, but the machine has not missed a beat in eighteen months.
The CDN made a measurable difference to our European traffic - time to first byte went from sluggish to instant. Reporting in the dashboard is clear enough that I can read it without help.
Scaling a VPS up before a product launch took about four minutes of downtime. Being able to do that from the panel, without a ticket or a sales call, is exactly what we needed.
We would genuinely like to hear how it is going — good or bad.
